SUMMARY :

The Attraction Admissions Specialist is responsible for creating a frictionless guest experience. This includes parking attendants, ticketing, and loading and unloading of buses, from the front gate through the guest drop-off at the Answers Center.

A frictionless experience requires meeting entry timing goals by providing information for continuous improvement. This position has a career path to fit your professional growth goals through professional development to achieve great results by tackling challenges while having fun along the way.

This position provides opportunities for spiritual, personal, and professional development.

DAILY RESPONSIBILITIES :

• Promote the Mission and Standards of Answers in Genesis
• Create a SERVE culture environment in all work done
• Approach all tasks with a second mile mindset.
• Prioritize personal integrity in all interactions and assignments.
• Provide excellent service to all guests by creating a frictionless experience throughout their visit to the attraction.
• Workstation may be located at the attraction entry / exit points, admissions ticketing windows, bus loading areas, and parking lot.
• Provide excellent service to all guests by greeting, directing guests, and answer questions relative to attraction and event information and wayfinding.
• Proactively engage guests to assertively direct and enforce traffic flow.
• Provide guests onboarding assistance for wheelchairs, strollers, and other mobility devices to be loaded via ramp use and position on the bus.
• All other duties and responsibilities as assigned by management.

Last updated : 2024-03-02